Agree who is responsible for each next step and how relevant information will be shared.
A referral and shared information are different things
Stela’s homepage says that a GP referral is not required and recommends informing your GP. A referral is a route into a service; sharing information is an ongoing practical task. Being able to book directly does not mean another clinician automatically knows about your appointment.
Before starting, tell Stela if your GP or another service is already helping with your weight or related health concerns. Ask what records would be useful and what permission is needed to obtain or share them.
This guide does not promise automatic access to your GP record. Stela’s privacy policy sets out its approach to handling information.
Make a simple care-contact list
You can prepare a short list for your own use. Include only the services involved in your care and keep it somewhere private.
- Your usual general practice and preferred contact details.
- The clinic or clinician responsible for your weight-management plan.
- Your pharmacy, if it is relevant to the plan.
- Any other clinician whose advice needs to be considered.
- Any recent results or letters you want the team to review.
Bring an up-to-date medicines list and flag changes since your last appointment. Health New Zealand’s telehealth guidance recommends having this list available for remote consultations. Ask the clinicians how changes will be communicated, rather than assuming records update immediately.
Agree who does what
Tests
Who requests them, who receives the results and who explains them to you? Health New Zealand says results go to the provider who ordered the test.
Questions between visits
Which service should answer questions about the agreed weight-management plan? What should you do if that service is closed?
Review and handover
Who books the next review? If you change providers, what summary should go with you and how can it be sent?
These questions help make responsibilities explicit. They are not a substitute for the instructions your clinicians give you.
A request you can use at your appointment
Suggested wording
“I would like my usual GP to understand the plan we agree today. Can we confirm what information can be shared, whether you need my consent and whether I need to arrange anything myself?”
You can also ask for a summary in language you understand. Check that it identifies the next appointment, outstanding results and the person responsible for following them up.
If advice from two clinicians seems different, tell them and ask for clarification before making changes yourself. If you are moving away from another weight-management provider, arrange how the transition will work rather than assuming a new booking transfers every part of your care.
General information only. Your health history and circumstances need an individual clinical assessment. This guide does not promise eligibility, a prescription or a particular outcome.
Sources and further reading
- Stela: services, team and fees
- Stela: privacy policy
- Health New Zealand: online hospital appointments (general telehealth guidance)
- Health New Zealand: laboratory tests
Public sources checked on 30 September 2026. Where cited, the Ministry’s 2017 guidance is historical background. Clinic arrangements should be confirmed when booking.
Start the conversation with Stela
You can approach the clinic directly and ask how to coordinate with your usual healthcare team.
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